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07/01/26

Beyond a diagnosis: a qualitative study exploring patient and caregiver expectations about emergency department visits amid uncertainty.

Chien, Laura J; Morris, Jennifer; Lawless, Ann; Scanlan, Sam; Crock, Carmel; Dahm, Maria R. Acad Emerg Med.

Collection Topics
Communication Patients and Families as Partners Culture, Work System, and Implementation
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Summary

Patient and family expectations for a diagnosis are important to consider during emergency department visits. This Australian interview study finds valuable nuances among patient expectations, shaped by prior healthcare experiences, understanding of symptoms, medical familiarity, and uncertainty tolerance.
Read the paper
Chien LJ, Morris J, Lawless A, et al. Beyond a diagnosis: a qualitative study exploring patient and caregiver expectations about emergency department visits amid uncertainty. Acad Emerg Med. 2026;33(7):e70376.