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04/01/26

Communication is crucial': a qualitative study of patient expectations of diagnostic tests in emergency medicine practice.

Gangathimmaiah, Vinay; Evans, Rebecca; Gupta, Tarun Sen; Cupitt, Karen; Oakley, Sharon; Carlisle, Karen. Health Expect.

Collection Topics
Business Case for Excellence Communication Patients and Families as Partners
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Summary

Patient perspectives are important regarding emergency department diagnostic testing. This Australian qualitative study explores patient "expectations" of diagnostic tests in emergency departments. Patients expected empathetic communication and wise test selection, and value involvement in decision-making. Effective clinician-patient communication is key to diagnostic stewardship.

Read the paper
Gangathimmaiah V, Evans R, Gupta TS, et al. Communication is crucial': a qualitative study of patient expectations of diagnostic tests in emergency medicine practice. Health Expect. 2026;29(2):e70648.