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04/01/26

Digital health safety surveillance: improving patient support throughout the diagnostic trajectory.

Moran, Brett; Weon, Jenny L; Hinshelwood, Margaret; Mha, Vasu Polineni; Power, Reagan; Brown, L Steven; Karam, Albert; Turicchi, Alex; Palumbo, Anarose; Case, Molly. Jt Comm J Qual Patient Saf.

Collection Topics
Equity, Access, and Timeliness Health IT Teamwork Tests, Screening, and Laboratory Processes
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Summary

Missed and delayed diagnoses are fundamental detractors from patient safety that too commonly affects minority populations. This 2025 Eisenberg Award-winning program describes Parkland Health's Safety Net Surveillance system, addressing diagnostic error inequities among underserved populations. By centralizing digital oversight, the program improved identification and management of missed or delayed diagnoses, offering a replicable blueprint for healthcare organizations to systematically reduce diagnostic errors and care disparities.

Read the paper
Moran B, Weon JL, Hinshelwood M, et al. Digital health safety surveillance: improving patient support throughout the diagnostic trajectory. Jt Comm J Qual Patient Saf. 2026;52(7):267-275.