09/15/26

Heuristic or algorithmic thinking? Assessing generative AI’s impact on human decision-making. A literature review.

Fernández-Concha, Rafael; Solórzano Muñante, María del Carmen. Appl Artif Intel.

Summary

Generative AI may change not only what people decide, but how they decide. This literature review examines how AI-assisted decision-making interacts with human heuristics, analytical reasoning and cognitive biases, highlighting its impact in a variety of contexts impacting diagnostic work in medicine, management, education, and research. The authors consider potential benefits and risks of AI-supported reasoning, including improved efficiency but weakened cognitive reasoning.

Fernández-Concha R, Solórzano Muñante M del C. Heuristic or algorithmic thinking? Assessing generative AI’s impact on human decision-making. A literature review. Appl Artif Intell. Epub 2026 15 Sep.