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02/26/26

Improving diagnosis: evaluation of diagnostic experiences classified as problems, mistakes, or both by patients and care partners from a nationally representative survey.

Gleason, Kelly T; McDonald, Kathryn M; Grob, Rachel; Yuan, Christina T; Dhingra, Isha; Warne, Emily; Schlesinger, Mark. Med Care.

Collection Topics
Communication Epidemiology Measurement, Monitoring, and Event Analysis Patients and Families as Partners
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Summary

Patient feedback on diagnostic experiences is essential to improving care. This survey found that one third of households reported diagnostic problems or mistakes, which led to significant emotional, physical, and financial effects. Using patient-centered language to communicate and understand patient-reported experiences is vital for enhancing diagnostic quality in learning health systems.

Read the paper
Gleason KT, McDonald KM, Grob R, et al. Improving diagnosis: evaluation of diagnostic experiences classified as problems, mistakes, or both by patients and care partners from a nationally representative survey. Med Care. 2026;64(6):335-343.