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04/01/26

Patient-reported diagnostic excellence in emergency care: cross-site score variation and purpose-dependent interpretation.

Dukhanin, Vadim; McDonald, Kathryn M; Kuhn, Diane; Heinert, Sara W; Wood, Elyssa B; Gleason, Kelly T. Jt Comm J Qual Patient Saf.

Collection Topics
Culture, Work System, and Implementation Measurement, Monitoring, and Event Analysis Patients and Families as Partners
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Summary

Patient-reported measures can illuminate emergency diagnostic experiences. This research letter summarizes cross-site PRIME-ED (Patient-Report to IMprove Diagnostic Excellence in Emergency Department settings) results from four health systems. Implementation rationales varied, but results support the feasibility of capturing patient-reported diagnostic excellence in real-world emergency settings and highlight both its promise and complexity for learning and accountability.

Read the paper
Dukhanin V, McDonald KM, Kuhn D, et al. Patient-reported diagnostic excellence in emergency care: cross-site score variation and purpose-dependent interpretation. Jt Comm J Qual Patient Saf. 2026;52(7):313-315.