McCleskey, Hero, Berdahl, et al.
For patients, delayed diagnosis carries deep emotional and psychological costs, eroding trust and future care engagement. This interview study of patients who experieced a delayed diagnosis reveals three key themes: feeling dismissed, frustration and self-doubt; relief and validation upon finally receiving a diagnosis; and lasting mistrust in healthcare. These harms span ages and conditions, underscoring the need for patient-centered, validating communication and partnership to improve diagnostic safety.